So far I've written FAQs and Help Pages for Florida Atlantic University, the FAU radio station OWL Radio, and a few hosting companies. As a system administrator for FAU, I answered many questions about the departments, colleges and services and initiated the FAQ for FAU Web Designers and a general FAQ for Web visitors which are both used 'til this day. The general FAQ has been modified greatly since my employment at the University. However, the Developer's FAQ has been embellished and the outline remains very similar to my original efforts. I am glad that the FAQ's are still useful to FAU.

•	The FAU Web Server Main FAQ
•	FAU WISE Developer's FAQ
•	WOWL DJ welcome page

I've also created the policies and procedures for the design area of a local hosting company. I was able to do this in a few days because of my experience with the FAU WISE Team policies and procedures. So I am able to setup, from scratch, the design area of a company, small business or educational institution. In a matter of a few months I am able to set up FAQs and tutorials for the designers, the programmers, the clients and management.

Currently I am working with PERL. I make "toolboxes" for people who do not know HTML and for those who do not know how to update files on a Web server. I also create Administrative interfaces on the Web that will set up these toolboxes for all those happy people. These interfaces save my fingers from becoming bony and tired.

•	example of a client's toolbox
•	example of a client's Help Page

I even created a help page for the toolbox and the interface.